Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain and more. Serving millions of users worldwide, we are committed to putting the customer at the centre of the universe via a wide range of fun, fast and fair products and services. Powered by a team of more than 800 Yoloers, the Group’s disruptive DNA is matched only by a desire to take everything it works on ‘to the moon’. If you’re curious, creative and have a flair for innovation then get in touch, we’re looking forward for you to join us as a Technical Support Specialist who will support our end-users in their everyday work in our brand new office in Malta!
✍️ Your daily tasks will be
Administrating macOS and Microsoft operating systems;
Training end-users on hardware functionality and software programs;
Ensuring that applications and computer systems work as needed for our members of staff (Mac, Windows, monitors, peripherals, printers, projectors, TVs etc);
Connecting devices to the networks;
Resolving software and hardware problems, warranty and/or insurance cases in a timely manner;
Maximise computer systems capabilities by studying technical applications and making recommendations;
Implement and optimise various processes to increase efficiency of the staff;
Provide assistance with smooth on-boarding for new staff members;
Keeping an assets inventory by documenting all the changes (new assets ordering, registration);
Providing daily IT support to the employees;
✔️ What we expect from you
Excellent level of verbal and written English;
A team player and strong communicator, with excellent interpersonal skills;
Eagerness to learn & Hands-on problem-solving ability.
Previous experience with administrating macOS and Microsoft operating systems;
Understanding how iOS and android operating systems are working;
Hands-on experience with computer networks (both wireless and wired) and demonstrated knowledge of networking concepts (LAN/WLAN/WAN, TCP/IP, DNS, DHCP, etc);
Ability to effectively prioritise and execute tasks in a high-pressure environment.
Ability to think on your feet and adapt well to fast-changing environments and priorities will enable you to handle the pressure that is inherent to this role;
🚀 What will you find at Yolo Group?
Generous learning & development package (Innovation Days, Management Development Program, role specific courses)
3 health days per year
Birthday day off 🥳
Plenty of events, celebrations and field trips. We’re known for finding occasions to celebrate and get together (safely of course). It may sound like a cliché, but we work hard and we play hard - Barney Stinson would say that our parties are legen- wait for it -dary. And we mean legendary...🎉
We love sports and are passionate cricket ambassadors - we even have our own cricket team that welcomes new members.
Comfortable offices with plenty of fruit, drinks and good vibes
If you feel excited, but would like to hear more, don't hesitate to apply, and we will sort everything out as we go!
Although we are very fast-paced, we know that building a great business is a marathon not a sprint. Our active people love our wellness benefit. From the gym, to swimming pools, sports teams and fitness classes; your health, your choice
Birthday Day Off
We are pleased to give you a day off on your birthday to celebrate it with the closest ones.
Growing to new heights
Personal growth is an essential part of our DNA. We are very proud of our many in-house learning & development programmes where we don’t only learn new skills but put them in the practice through ambitious and real startup-like business projects.
Work Hard, Play Harder
We do celebrate all our achievements by having an amazing parties, summer days, Christmas gala and many more.
Workplace & Culture
Together we reach for the moon!
If we were to describe ourselves in a couple of words, we would say we are fast moving and an ambitious team of go-getters!
We encourage our employees to push their limits, reach their goals and innovate things further by bringing on board exciting and challenging projects. Working at Yolo Group guarantees you a sense of achievement and is awarded with plenty of entertainment and time-off possibilities; Happy hours with fun-loving colleagues to sports compensation and time off for your birthday. We believe that a happy member of our company brings more value for everyone.
We value our employees as we do our customers by putting them at the centre of our universe.
About Yolo Group
Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain and more. Serving millions of users worldwide, Yolo Group is committed to putting the customer at the centre of the universe via a wide range of fun, fast and fair products and services. Powered by a team of more than 700 Yoloers, the Group’s disruptive DNA is matched only by a desire to take everything it works on ‘to the moon’.
Technical Support Specialist, Malta
Loading application form
Already working at Yolo Group ?
Let’s recruit together and find your next colleague.